Last updated April 12, 2021
Thank you for your purchase. We hope you are happy with your purchase. However,
if you are not completely satisfied with your purchase for any reason, you may return
it to us for a full refund, store credit or an exchange. Please see below for more
information on our return policy.
All returns must be postmarked within 30 days of the purchase date. All returned items must be in be in new and unused, unopened condition, with all original tags and labels attached.
To return an item, please email customer service at
endlesstweetsaviaries@gmail.com or fill out the Return Request located on our site
to obtain a Return Merchandise Authorization (RMA) number. After receiving an
RMA number, place the items in a secure package and mail your return the following
address:
Endless Tweets
Aviary RMA # PO Box 770
Grafton, Wisconsin 53024
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 days from the receipt of your item to process your return/exchange/return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.