Please quarantine your newly purchased bird by housing them/it separately from any other birds already in your home for 14-21 days. All birds sold by Endless Tweets are health guaranteed for 3 days from the date of purchase. To activate the guarantee the bird must be examined by a licensed veterinarian, at purchaser’s expense, within the first 3 days of purchase. Endless Tweets, at its option, will replace the bird or refund up to the amount paid by the customer, for the bird, as long as the customer can provide: (1) vet documentation dated within 3 days of the bird’s purchase describing the nature of the illness, (2) a sales receipt showing the amount of the purchase and the (3) bird purchased. Endless Tweets does not accept returns on birds for any reason other than documented preexisting health issues.